DO YOU OFFER INTERNATIONAL SHIPPING?
Even we are based in Kingdom of Saudi Arabia we offer international shipping across the globe* for most products - simply enter your destination country during check out to verify the shipping possibility.
Note for some special collections (marked in specific by the product page) are shipped directly from our partners warehouse and by the time, we are only able to ship them to the KSA Territory.
We are not responsible for any customs fees or duties incurred on international shipments as these are the responsibility of the purchaser. Please note that even with these shipping methods, transit times may vary due to customs delays. At this time, we are only able to ship special collections to the KSA. Get in contact if you have doubt.
-* Exceptions Shipping. We will confirm in case we are not able to ship to your area/country and make a proper refund.
WILL MY ENTIRE ORDER SHIP TOGETHER?
Yes, unless the products comes from different warehouses/artisans/designers studios around the globe. These items will ship separately from any additional items in your order. You will receive separate tracking emails for each shipment
If your order includes an item marked preorder, the remainder of your order will be held until the preorder item is ready to ship.
Orders containing framed art prints will be held until the framed art prints are ready to ship.
Note that international orders containing personalized items will ship together.
If you have any questions regarding the status of your order, please contact us at hello and a member of our team will get back to you shortly.
DO YOU SHIP EXPEDITED/URGENT ORDERS INSTEAD OF STANDAR FREE SHIPPING?
Yes, If there is an urgent need, please contact us at :
email@example.com BEFORE YOU PLACE OR PAY ANY ORDER so that we can further assist you, note that extra charges will be added according the shipment delivery company.
IMPORTANT: If your order is placed or payed we won't be able to change the delivery time to expedited or urgent anymore.
Payment, Promos, and Gifting
- WHAT PAYMENT METHODS DO YOU ACCEPT?
- We accept Visa, MasterCard, American Express, PayPal. Only one credit card may be applied per order. Your card will be charged at the time your order is placed. All pricing is listed in USD.
- DO YOU CHARGE SALES TAX?
- We are required to collect sales tax for orders shipping ONLY to Mexican Territory..
WHY IS MY CARD BEING DECLINED WHEN I TRY TO PLACE AN ORDER?
- The billing address you are using may not match the billing address tied to your card. Please be sure to check that the billing address is correct and try again. If you are still experiencing problems, you may wish to contact the issuing bank of your credit card regarding this matter.
- HOW DO I USE A PROMO CODE?
- Promo codes can be entered during the checkout process. Simply type or paste your code in the box labeled “Promo Code,” which can be located by expanding the “Add Promo Code” box under your Order Summary on the right side of your shopping bag, then click “Apply.” Only one promo code may be applied per order. Promo codes cannot be combined with other offers.
- DO YOU OFFER GIFT WRAP?
- We are unable to offer gift wrapping services at this time in delivery. But we do offer in local stocked collections.
- DO YOU OFFER BULK PRICING?
- Please email firstname.lastname@example.org with the details of your order and our team will look into your request for this request.
- CAN I CANCEL OR MODIFY MY ORDER?
- Once an order is placed, it is unable to be cancelled or modified.
- HOW SHOULD I REPORT A MISSING ITEM/DAMAGED OR DEFECTIVE ITEM FROM MY ORDER?
- Please report any damaged or missing items to email@example.com within 5 days of delivery.
- WHAT SHOULD I DO IF MY PACKAGE IS LOST?
- If you have a package that was marked as delivered but you have not yet received it, we ask you to take the following steps:
1. Check with your neighbors or front office (if applicable) to see if the package was left there.
2. Reach out to your local post office according tracking company.
3. Contact our team at firstname.lastname@example.org and include your order number.
Please report your lost or stolen shipment within 7 days of the marked delivery date. If an order is lost after being shipped to a third party mail forwarding facility, we are unable to assume responsibility of the package once it is marked as delivered. Once an international shipment has been marked as delivered, we are no longer responsible for the particular package.
Please note, Little Market is not responsible for refunding or reshipping lost orders due to an incorrect address at checkout.